Certifications are the floor, not the point. Here is the full list — plus the failures we refuse to sell.
Every powered product carries FCC (US), CE and UKCA marking. Batteries are UN38.3 tested and shipped at under 30% state of charge, which is why they arrive with a partial charge rather than a dead one.
Feather heads, silicone casings, fountain housings and bag film are tested to food-contact standards. No BPA, no phthalates, no recycled-content shortcuts in anything a pet chews.
Each new SKU runs this before a single unit is sold. It takes about eleven weeks.
Every unit cycles continuously for a full day. Roughly 3% fail and are scrapped, not reworked.
1.2 m drop onto tile, then 200 cycles of a simulated canine bite at 180 N.
20 households, 30 days, mixed ages and temperaments. Anything abandoned by week two is redesigned.
Units from the first production run come back for wear inspection. Failure rate above 2% halts the line.